Erik Caseres - Coldwell Banker Commercial CBS

Why the Ugly, Boring Businesses Are Secretly Gold Mines

What seasoned buyers look for that first-time business buyers miss!

BIG SKY BIZ JOURNAL

Erik Caseres

4/7/20253 min read

Most first-time business buyers walk into a business listing and look at revenue, profit, and maybe a few pictures of the storefront or manufacturing warehouse. If it looks decent and the numbers make some kind of sense, they might consider moving forward. But here’s the truth:

The best deals are often hiding in plain sight.

The businesses with the most upside aren’t always the ones that look like winners. They’re often the overlooked laundromats, tired service companies, or poorly marketed food operations that have great bones—and a seller who's ready to move on.

If you can learn to spot a business with hidden potential, you’ll gain a serious edge in today’s competitive small business marketplace. Here’s how to do it:

1. Look at the Systems (or Lack Thereof)

A business with no CRM, no documented processes, and no training manuals isn’t necessarily a red flag—it could be a goldmine. Why? Because systematizing operations is one of the easiest ways to immediately boost efficiency, profitability, and transferability.

Ask yourself:

  • Could this business run better with basic automation or delegation?

  • Is the owner doing everything themselves?

  • Are tasks repeatable but undocumented?

These are all signs you could step in and quickly create value.

2. Check for Underutilized Assets

Sometimes a business owns equipment or real estate that isn’t being fully used—or marketed correctly. Maybe they have:

  • A fleet of vans sitting idle

  • A secondary revenue stream that hasn’t been explored

  • Extra warehouse space they aren’t leasing out

These “hidden” assets can create significant upside if leveraged properly.

3. Evaluate the Brand Presence

Is the business stuck in the early 2000s when it comes to its branding, website, and marketing? Great. That’s an opportunity.

A refreshed logo, an optimized Google Business profile, a few testimonials, and some basic paid advertising can make a huge difference—especially for local service businesses.

One of my favorite plays? Targeting a business with a solid reputation and terrible online visibility. That gap is where the value lives.

4. See What the Owner Isn’t Willing to Do

This is a fun one. Many longtime owners have stopped innovating—not because they don’t care, but because they’re tired.

Listen for:

  • “We’ve never tried online bookings”

  • “I don’t do social media”

  • “I just do what’s worked for 20 years”

They’re not warning you—they’re handing you a playbook of what to try after closing. A few modern improvements can make a huge difference in growth.

5. Follow the Margins, Not Just the Revenue

Big revenue numbers can be seductive, but healthy margins tell a much better story. Sometimes, a small business making $400K in revenue and $150K in profit is far more attractive than one doing $1.5M in revenue but barely clearing $100K.

The leaner business might be more focused, easier to run, and have more upside with growth.

Remember: A good deal isn’t about what the business is doing now—it’s about what you can do with it.

Final Thoughts

Most people are looking for a turnkey, perfect business. But the real opportunity often lives in the “almost there” operations. They’re undervalued, under-optimized, and overlooked. That’s where experienced buyers win.

If you’re willing to look past the surface, spot inefficiencies, and think like an operator—not just an investor—you’ll find deals that others miss.

Hidden potential is only hidden to those who don’t know where to look.

Want help identifying businesses with this kind of upside? I’d be happy to connect and walk you through what to look for based on your goals and experience.